Bet Jeli Terms and Conditions — Know Your Rights

1. Introduction

Welcome to bet jeli. These terms and conditions ("Terms") set out the rules that govern your use of the bet jeli website, mobile application and all associated services (collectively, the "Platform"). Bet jeli is operated by Jeli Gaming Ltd, a company licensed and regulated under applicable gaming laws.

These Terms form a legally binding agreement between you and bet jeli. Please read them carefully. If you have any questions about these Terms before registering, you can contact the bet jeli support team at [email protected] and we will be happy to explain anything that is unclear.

Bet jeli reserves the right to update these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised effective date. Continued use of the bet jeli platform after changes are published constitutes acceptance of the updated Terms.

2. Eligibility

To register and use the bet jeli platform, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. Bet jeli does not permit minors to register or use the platform under any circumstances.
• You must be legally permitted to participate in online gambling under the laws applicable in your jurisdiction.
• You must not be a resident of any jurisdiction where online gambling is explicitly prohibited by law.
• You must not be an employee, contractor or close family member of an employee of bet jeli or any of its affiliated companies.
• You must not have been previously excluded or banned from the bet jeli platform.

Bet jeli reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals may be held until verification is complete.

3. Account Registration

Each player is permitted to hold only one account on bet jeli. Creating multiple accounts — whether under the same name, the same device, the same IP address or the same payment method — is a violation of these Terms and may result in all associated accounts being closed and balances forfeited.

When registering on bet jeli, you must provide accurate and complete information. This includes your full legal name, date of birth, email address and phone number. Providing false or misleading information is a breach of these Terms.

Bet jeli may require you to complete identity verification (KYC) before processing withdrawals or at any other time deemed necessary. KYC documents typically include a government-issued photo ID and proof of address. Failure to complete KYC when requested may result in withdrawal delays or account suspension.

• One account per person, device, household and IP address.
• All registration information must be accurate and kept up to date.
• You are responsible for all activity that occurs under your bet jeli account.
• Account sharing is not permitted under any circumstances.

4. Deposits & Withdrawals

Bet jeli supports bKash, Nagad and Rocket as primary payment methods for both deposits and withdrawals. All transactions on the bet jeli platform are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal limits apply and are displayed on the cashier page.

Deposits on bet jeli are typically credited to your account instantly. If a deposit does not appear within 30 minutes, please contact the bet jeli support team with your transaction reference number and we will investigate promptly.

Withdrawals are processed to the same payment method used for the original deposit. Bet jeli aims to process all withdrawal requests within minutes, though processing times may vary depending on the payment provider. The following conditions apply to withdrawals:

• You must have completed identity verification before your first withdrawal is processed.
• Withdrawals can only be made to payment accounts registered in your own name.
• Bonus funds must meet the applicable wagering requirements before they can be withdrawn.
• Bet jeli reserves the right to request additional verification for large withdrawal amounts.
• Withdrawals will not be processed to third-party accounts under any circumstances.

5. Bonuses & Promotions

Bet jeli offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, including wagering requirements, minimum deposit amounts, eligible games and expiry dates. These specific terms are displayed alongside each promotion on the bet jeli platform.

General bonus rules that apply across all bet jeli promotions include the following:

• Bonuses are credited to your bonus balance and must be wagered the specified number of times before any winnings derived from bonus funds can be withdrawn.
• Only one bonus can be active at a time on your bet jeli account unless otherwise stated.
• Bet jeli reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through coordinated play, arbitrage or other methods constitutes bonus abuse and will result in bonus cancellation and possible account closure.
• Free spins winnings are typically credited as bonus funds and subject to wagering requirements unless otherwise stated.
• Bet jeli reserves the right to reclaim any bonus or bonus winnings if it determines that the bonus was obtained fraudulently or in breach of these Terms.

6. Game Rules

All games available on the bet jeli platform are provided by licensed third-party game providers. Each game operates according to its own specific rules, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of any game before placing bets.

All games on bet jeli use certified random number generators (RNG) to determine outcomes. The RNG systems used by bet jeli's game providers are independently audited to ensure fairness. Published return-to-player (RTP) figures are accurate and reflect the long-term statistical payout of each game.

• Bet jeli reserves the right to void any bet placed as a result of a technical error, software malfunction or game fault.
• If a game is interrupted before completion due to a technical issue, bets will be settled according to the game provider's standard procedure for incomplete rounds.
• Players must not attempt to exploit game errors, glitches or vulnerabilities. Any winnings obtained through exploitation of a technical fault will be voided.
• Bet jeli is not responsible for losses incurred as a result of a player's internet connection failure during a game session.

7. Player Conduct

Bet jeli expects all players to conduct themselves in a respectful and lawful manner when using the platform. The following behaviours are strictly prohibited and may result in account suspension or permanent closure:

• Using the bet jeli platform for any unlawful purpose, including money laundering or fraud.
• Attempting to manipulate game outcomes through collusion, cheating software or any other means.
• Harassing, threatening or abusing other players or bet jeli staff members.
• Creating multiple accounts or using another person's account.
• Providing false information to bet jeli at any point, including during registration or KYC verification.
• Using automated software, bots or scripts to interact with the bet jeli platform.
• Attempting to reverse-engineer, copy or reproduce any part of the bet jeli platform.

Bet jeli monitors player activity for signs of fraudulent or prohibited behaviour. If suspicious activity is detected, bet jeli reserves the right to suspend the account, withhold funds pending investigation and report the matter to relevant authorities where required by law.

8. Account Security

You are solely responsible for maintaining the security of your bet jeli account. This includes keeping your password confidential and ensuring that no one else has access to your login credentials. Bet jeli will never ask you for your password via email, live chat or any other communication channel.

• Use a strong, unique password for your bet jeli account that you do not use on any other platform.
• Enable two-factor authentication if available on your account for an additional layer of security.
• Log out of your bet jeli account when using a shared or public device.
• Contact bet jeli support immediately if you suspect that your account has been accessed without your authorisation.

Bet jeli will not be held liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials. If you report a security breach promptly, bet jeli will investigate and take appropriate action to secure your account.

9. Responsible Gaming

Bet jeli is committed to promoting responsible gaming and providing tools that help players stay in control of their gambling activity. We want every player on bet jeli to enjoy the platform as a form of entertainment, not as a source of financial stress.

The following responsible gaming tools are available to all bet jeli players:

• Deposit limits: Set daily, weekly or monthly deposit limits to control how much you spend on bet jeli.
• Session time limits: Set reminders or hard limits on how long you spend playing on bet jeli in a single session.
• Self-exclusion: Request a temporary or permanent self-exclusion from bet jeli if you feel you need a break from gambling.
• Reality checks: Enable periodic notifications that remind you how long you have been playing and how much you have wagered.

To access these tools, visit the responsible gaming section of your bet jeli account settings or contact the support team. Bet jeli takes all self-exclusion requests seriously and will action them promptly.

10. Privacy

Bet jeli collects and processes personal data in accordance with its Privacy Policy. By registering on bet jeli, you consent to the collection and use of your personal data as described in the Privacy Policy. The Privacy Policy is available at /privacy-policy and forms part of these Terms.

Bet jeli will not sell your personal data to third parties. Your data may be shared with payment processors, identity verification providers and regulatory authorities where required by law or necessary to provide the bet jeli service.

11. Account Termination

You may close your bet jeli account at any time by contacting the support team. Upon closure, any remaining real-money balance will be returned to you via your registered payment method, subject to identity verification and the absence of any outstanding bonus wagering requirements.

Bet jeli reserves the right to suspend or permanently close any account at its discretion, including in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraudulent activity, money laundering or other illegal conduct.
• Failure to complete identity verification when requested.
• Creation of multiple accounts.
• Provision of false or misleading information during registration or at any other time.

Where an account is closed due to a breach of these Terms, bet jeli reserves the right to withhold any balance pending investigation. If the investigation confirms a breach, the balance may be forfeited in whole or in part.

12. Limitation of Liability

To the fullest extent permitted by applicable law, bet jeli shall not be liable for any indirect, incidental, special or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data or loss of opportunity.

Bet jeli does not guarantee that the platform will be available at all times or free from technical errors. Scheduled and unscheduled maintenance may result in temporary unavailability of the platform or specific games. Bet jeli will not be liable for any losses incurred as a result of platform downtime.

Nothing in these Terms limits bet jeli's liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

13. Changes to Terms

Bet jeli reserves the right to update or modify these Terms at any time. When changes are made, the revised Terms will be published on this page with an updated effective date. Where changes are material, bet jeli will make reasonable efforts to notify registered players via email or an in-platform notification.

Your continued use of the bet jeli platform after updated Terms have been published constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using the platform and contact the support team to close your account.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any aspect of the bet jeli platform rules, please contact the support team:

• Email: [email protected]
• Live Chat: Available 24/7 via the bet jeli platform
• FAQ: Visit our FAQ page for answers to common questions